Tech & SaaS Solutions

TALENT DEVELOPMENT & LEADERSHIP ALIGNMENT PROGRAM

Developed by Giselle Sandy-Phillips, founder of World of Consulting LLC, these strategies are designed to meet employers where they are. Instead of a one-size-fits-all framework, we deliver customizable solutions that adapt to your organization’s unique culture, challenges, and goals. By blending generational intelligence, adaptive leadership, and future-of-work insights, we help companies strengthen retention, engagement, and leadership pipelines. Each element is modular and scalable—allowing employers to choose what matters most and apply it across teams, divisions, or the entire enterprise.

BARRIERS TO GROWTH (THE STATUS QUO) – FINANCIAL AND HUMAN COSTS

Estimated $25,000 $60,000+ per Gen Z employee lost

In high-growth tech/SaaS orgs, this can exceed $500K+ annually when early-career attrition compounds across teams.

Breakdown of Estimated Cost Per Exit:

  • Lost Productivity - $10,000–$20,000 (delay in output +
    team strain)
  • Recruitment &Onboarding - $6,000–$15,000 (advertising, interviews,
    onboarding time)
  • Training Investment Lost - $4,000–$10,000 (especially for technical
    roles)
  • Intellectual Property /Process Loss - $2,000–$8,000 (tribal knowledge, client
    insights, internal tools)
  • Reputation & Culture
    Impact - $3,000–$7,000 (team morale, Glassdoor,
    internal trust)

 Why It Matters:
● Voluntary turnover in Gen Z is rising: 74% say they’re likely to leave
within 12 months if the culture or values do not align with their
expectations (Deloitte, 2023).

● They leave faster than they return value: Many exit before reaching
full productivity ROI (~12–18 months).

● Cost of early-career turnover: Replacing an entry- to mid-level employee
costs 30–50% of their annual salary. (SHRM, 2022)

● SaaS + tech orgs suffer deeper hits: Especially in hybrid teams,
where onboarding, engagement, and retention are more difficult to
scale.

According to Gallup, U.S. businesses lose over $1 trillion annually to voluntary turnover. A sizable share is tied to Gen Z exits that could’ve been prevented through
better alignment and development systems.

 Estimated $100K–$300K per year in lost digital innovation, productivity tools, and missed early-adopter advantages

Why It Matters:
● Gen Z employees are often the first to identify and adopt emerging
technologies, platforms, and workflows. When they leave, companies
lose momentum in automation, AI integration, and user-driven
innovation—forcing teams to play catch-up.

● Middle managers often feel unprepared to lead Gen Z teams, leading
to resentment, poor morale, and costly micromanagement.

According to Gallup, disengaged employees are 18% less productive and 15% less profitable—Gen Z exits amplify this across agile teams. 

Estimated $250K–$500K annually in delayed digital transformation, poor ESG execution, and loss of employer brand relevance

Why It Matters:

● Gen Z prioritizes purpose, tech-forward practices, and ethical leadership. Failing to integrate these values into your business model
weakens recruiting, stalls transformation, and leads to lower investor and customer confidence.

● 57% of Gen Z employees say they were overwhelmed or underprepared by onboarding experiences. (LinkedIn Learning 2023)

● Companies with structured early-career mentorship programs see 20% higher retention within the first year. (National Association of Colleges and Employers - NACE, 2022)

● 47% of Gen Z employees prefer continuous, in-the-moment feedback
vs. annual reviews. (LinkedIn Workplace Learning Report, 2023)

A McKinsey report found companies with strong Gen Z brand alignment attract 2x more qualified applicants and outperform peers by 20% in digital adoption metrics.

Estimated $3,400 per disengaged employee per $10,000 in salary

Team-wide breakdowns cost $500K+ per year in high-growth orgs

Why It Matters:

● Poor cross-generational alignment causes friction in feedback loops,
meeting flow, and accountability. Misunderstood expectations and unclear communication lower engagement and delay deliverables.

● 58% of Gen Z workers say they’ve experienced a lack of respect or misunderstandings from older colleagues. (SHRM Gen Z in the Workplace Report, 2023)

● Managers cite “difficulty understanding Gen Z’s expectations” as a top 3 challenge in managing generationally diverse teams. (PwC Workforce Hopes & Fears Survey, 2023)

● Only 12% of managers feel “very confident” in their ability to lead Gen Z employees (HBR/ResumeBuilder Gen Z Workplace Survey, 2023)

● 91% of Gen Z employees report feeling stressed at work regularly. (Cigna 2022 Global Health Study)

● 46% of Gen Z workers say their job is harmful to their mental health. (APA 2023 Work in America Survey)

● In high-pressure industries (e.g., tech, consulting, healthcare), burnout is the #1 driver of early exits among Gen Z. (McKinsey Health Institute 2023)

According to SHRM, ineffective communication costs U.S. businesses up to $1.2 trillion annually.

Estimated $450K+ in turnover, reputation damage, and missed market
opportunities

DEI-misaligned companies underperform by 30% in innovation revenue

Why It Matters:

● Gen Z is the most racially and identity-diverse generation in U.S.
history. Failing to support inclusive systems leads to high attrition,
poor Glassdoor ratings, and reduced ability to serve diverse customers.

● Only 26% of Gen Z employees feel their employer is effectively
investing in their development. (Deloitte Global 2023)

● 1 in 3 Gen Z workers say they don’t trust senior leadership at their
company. (Edelman Trust Barometer, 2023)

● Only 19% of Gen Z workers feel their leaders "understand and support     their needs."(Gallup, 2023)

Boston Consulting Group reports that companies with diverse leadership teams generate 19% more innovation revenue.

Is Gen Z Staying or Drifting Away? Find Out in Minutes.

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